SUPPORT OPERATIONS
Verified answers start here.
Open the private support console with the admin token configured on the SwagBall site server. The token remains only in this browser session.
Support operations never require a seed phrase, recovery phrase, or wallet private key.
SWAGBALL SUPPORT
Answer once. Keep it verified.
Handle escalated questions, maintain the reviewed knowledge base, and inspect captured Re:plain webhook events from one console.
Open tickets0Needs a human answer
Answered0Resolved support tickets
KB active00 archived
Re:plain events0Recent captured events
ESCALATED QUESTIONS
Support queue
Answer the user directly. Promote durable answers into the reviewed knowledge base when they should be reusable.
Select a support question.
REVIEWED ANSWERS
Knowledge base
Select an article or create a new one.
RE:PLAIN WEBHOOKS
Recent captured events
/api/support/replain/webhook